Terms of Service (ToS)
Use of this website is provided by the Australian Trout Foundation Incorporated (furthermore may also be referred to as the ATF) subject to the following Terms and Conditions.
Your use constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.
The ATF reserves the right to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
The material on this website is general by nature, and only to provide a summary and general overview on the ATF’s’ work and matters of interest.
Before relying on the material in any important matter, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes.
This website and the information contained within it, is subject to continuous change and although we attempt to ensure the content is correct and current, we do not guarantee its currency nor correctness due to delays, errors and omissions which may occur.
All content on this site is subject to copyright. Unauthorized copying of this content is illegal and offenders may be prosecuted under Australian copyright laws.
This site and all contained information (names, images, pictures, logos, etc.) regarding or relating to the Australian Trout Foundation are provided “as is”, without any representation or endorsement made and without warranty of any kind whether expressed or implied.
To the maximum extent permitted by law the Australian Trout Foundation will not be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence or otherwise. This includes, but is not limited to, the transmission of any computer viruses and any subsequent constructive loss which may occur. We recommend that prior to downloading any files, photos or articles, an appropriate virus check should be conducted.
The Australian Trout Foundation does not warrant that the functions contained in the material in this site will be uninterrupted or error free, that defects will be corrected, or that this site and the server that makes it available are free of viruses, bugs or represents the full functionality, accuracy and reliability of the materials.
This site contains links to external web sites. The Australian Trout Foundation takes no responsibility for the content of external internet sites, nor do links to such sites imply endorsement of the views expressed by the organizations or individuals responsible for them. External links are provided for informational purposes only.
Membership with the Australian Trout Foundation Inc. is governed by the “Rules of the Australian Trout Foundation” and as registered with Consumer Affairs Victoria under their ‘Rules of Incorporation’.
A copy of the “Rules of the Australian Trout Foundation” can be found here.
Membership payments are dealt with under “Payments” section below.
The ATF may provide branded merchandise for sale at times through this site. All goods (and any shipping costs must be paid for prior to releasing to the customer. Goods remain the property of the Australian Trout Foundation Inc. until they are paid for in full.
Merchandise payments are dealt with under “Payments” section below.
The preferred method for signing up or renewing membership is via the website membership portal. A few older members still like to pay through the mail. We will endeavor to continue to accept these payments and process them manually.
The ATF offers several methods of payments, including credit/debit cards, PayPal, Cheque or cash. Online payments must use either credit/debit card or PayPal.
Cheques can be used for manual payments through the mail and cash is only accepted for ‘in-person’ payments.
Merchandise, Event entry, and other such payments are currently unavailable via the website, however, we will advertise the correct procedure when these services are being offered, but we expect similar payment options to above will be apply.
Changes to advertised pricing:
Subject to complying with its obligations under the Australia Consumer Law and other legislation the Australian Trout Foundation reserves the right to amend advertised membership pricing as per the ‘Rules’ of the ATF.
Members personal details:
All Members must take responsibility for updating their personal details so the ATF can communicate with them effectively.
The Primary Account Holder of a Junior Member is responsible for ensuring the Junior Member details are up to date.
Email is an extremely important communication tool, so all Members are strongly encouraged to register their email address and remain subscribed to ensure they receive all important information throughout the year (including renewal correspondence).
Members who unsubscribe from e-newsletters will not receive any further communications via email, however they will still receive membership renewal correspondence via email.
The Australian Trout Foundation holds no responsibility for a member’s failure to update or provide their personal details.
Limitation of liability:
If the ATF is unable to deliver on its representations in the Membership offer the Member agrees to the fullest extent permissible by law to release the ATF from any liability and not to seek a refund or compensation from the ATF for any such inability.
Any products and services offered in any promotional material or promotional activity are not offered by the ATF, but by their respective partners.
The ATF does not accept liability for any product or service referred to in such material, and to the fullest extent permissible by law, excludes all liability with respect to these products and services.
The Australian Trout Foundation is required to abide by all government recommendations and restrictions imposed in relation to the management of the public health risks associated with any public health incident (such as Covid-19), along with any other obligations, protocols, or restrictions.
When you apply to become an ATF member, we ask you to provide us with personal information.
You consent for us to use your personal information to communicate with you about us, and let you know about our policies and terms. We also use your information to respond to you when you contact us. Communication may be via a range of electronic or digital formats and platforms or may be via the mail (Australia Post).
Your privacy is important to the ATF and there are procedures in place to ensure that your information remains confidential. We are mindful that your personal details are private and as such we will only disclose your information in accordance with the Privacy Act 1988.
Any request for Membership information can only be made by the Primary Account Holder.
Australian Trout Foundation Inc.: Privacy and Security Policy
The ATF respects and is committed to protecting the privacy of the people whose personal information it collects. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles. We are bound by and adhere to the Australian Privacy Principles in the Privacy Act 1988 (Privacy Act) and the SPAM Act 2003 (Cth) (SPAM Act).
By visiting our website, or providing us with your personal information, either electronically, in writing, over the telephone or in person, you agree to be bound by the terms and conditions of this Policy, the Acts or other applicable laws of Australia.
The Privacy Act defines “personal information” to mean any information or an opinion about an identified individual, or an individual who is reasonably identifiable. This applies whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not.
Types of personal information collected, used and disclosed by the ATF
So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Some examples of where we may need these details are include volunteer events, subscription to our mailing list, or fishing competitions and events run by our chapters. Privacy law requires us to collect personal information about you only if it is reasonable and practical to do so.
The ATF will typically ask you for the following information:
- Contact information (name, address, email address, phone number)
- Personal details such as date of birth, gender, income
- Areas of interest
- Credit card numbers and/or bank account details
It is your choice how much of this information you provide, however if you fail to provide us with all of the information we ask for, we may not be able to provide you with our full services that depend on the collection of this information. All information is held securely. Some of this personal information is collected via our website, for example from online forms and emails.
Collection and use of personal information:
Whenever we collect personal information directly from you, we will identify ourselves as ATF. Generally, we will tell you why we are collecting personal information when we collect it and how we plan to use it. If you decide to support the ATF, we may ask you for further information that may be used to contact you again about our work. You can ask us at any time not to contact you again.
We may also collect your personal information from other sources, for example by obtaining details from volunteers and future supporters from like-minded organizations or other third-party suppliers.
We collect this information to:
- Process donations, memberships, merchandise and other payments and to provide receipts
- Maintain accurate details of our supporters’ history with the organization.
- Keep our supporters informed about our activities.
- Help us develop our marketing activities in a cost-effective way
We collect data such as your date of birth so we can use it to confirm your identity when you contact us.
Unless you ask us not to, we may also use your information to ask for your support and to keep you informed about the wonderful ways in which our donors and supporters help the ATF.
When we contact you, or you contact us, we like to be sure that our committee are as professional as possible in answering your queries and having conversations with you.
Disclosures of personal information:
The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for a competition we need your contact details so we can contact you if you win.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of activities or events from the ATF if you have subscribed to our mailing list, or to contact you again if you have used our services previously, to see if we can again provide those services to you (for example we will remind you of an upcoming membership renewal to ATF each year). We do not send information to you other than for the main purpose for which we have collected your personal details.
The Australian Trout Foundation takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy personal information when it is no longer required.
The ATF will not sell, distribute, rent, license, disclose or reveal, share or pass your information or personal details onto any third parties, other than in accordance with this Policy, and to those who are contracted to us to keep your information or personal details confidential.
We will not disclose your information or personal details collected by us for any purpose other than:
- where it is for the primary purpose in which it was collected;
- to our related entities, suppliers, employees, consultants, contractors or agents for the primary purpose or for other purposes directly related to the primary purpose for which the personal information was collected;
- to third parties that you have consent to;
- if required to ensure the proper functioning of the website;
- where your personal details are to be used by a participating third party contracted to us and the participating third party is bound by a confidentiality agreement with us;
- if we are required or authorized by law or if it is reasonably necessary to enforce the law (whether in Australia or overseas);
- where the information or personal details is necessary for the establishment, exercise or defense of a legal claim;
- to others that you have been informed of at the time any personal information is collected from you;
- where you have given express (or implied) consent to us for a prescribed purpose; or
- to third parties who assist us in providing services or who perform functions on our behalf (such as commercial mail preparation services).
How we hold your personal information:
The ATF regards the security of your personal information as a priority and takes a number of precautions to protect your personal information from loss, misuse, unauthorized access, modification or disclosure. Specific security precautions are in place for processing online payments which include the use of encrypted links, dedicated private connections and Secure Sockets Layer (SSL) encryption.
You give your express and informed consent to us using your personal information set out above to provide you with information and to tell you about our services or events or any other activity which we consider may be of interest to you, whether by post, email, SMS, messaging applications and telephone.
If you have provided inferred or implied consent (e.g. not opting out where an opt-out opportunity has been provided to you) or if it is within your reasonable expectation that we send you direct marketing communications given the transaction or communication you have had with us, then we may also use your personal information for the purpose of sending you direct marketing communications which we consider may be of interest to you.
If at any time you do not wish to receive any further communications from us, you may ask us not to send you any further information about our services and not to disclose your information to other organizations for that purpose. You may do this at any time by using the “unsubscribe” facility included in the direct marketing communication or by contacting us via the details set out at the bottom of this Policy.
Analytics, cookies and IP addresses
When you visit our website, or download information from it, the following information is recorded: your internet (IP) address, the date and time of your visit, the pages you accessed and documents downloaded, the previous website you have visited and the type of browser you are using. This information is only used for statistical and website development purposes.
SPAM is an electronic message that is both unsolicited and commercial in nature.
The ATF assures you that:
- we have crafted an internal policy to educate our staff and implement clear guidelines and rules in relation to the dissemination of commercial electronic messages.
- you are at liberty to unsubscribe from any mailing list to which you have previously subscribed. If for any reason there appears to be no facility to be removed from the mailing list, please send us an email as detailed below, and ATF will not use address-harvesting software for any reason.
To assist us in combating SPAM we request your assistance with the following:
- if you receive an unauthorized commercial or offensive message, which appears to originate from our email address, please assume that it has been sent in error and notify us immediately on the below noted contact details;
- please ensure that you unsubscribe from any of our mailing lists if you decide you no longer wish to receive commercial messages from us or our contracted third parties; and
- if you do subscribe to any of our mailing lists, please ensure that we have your current details at all times, by updating us on any change in or cancellation of your email address.
Accessing and correcting your personal information:
The ATF will endeavor to ensure that the personal information we hold is accurate, complete and up-to-date. If you become aware of any inaccuracy in the personal information we hold about you, we encourage you to contact us so we can update it. Our contact details are set out below.
In most circumstances, you have the right to request access to personal information which ATF collects and holds about you and to advise us of any perceived inaccuracy. To make a request, please contact our Privacy Officer and complete an application form verifying your identity and specifying what information you require. In some circumstances we may deny your request for access. If we do this, we will tell you why.
Links to other websites
Our website may contain links to other web sites on the internet. Please be aware that we are not responsible or liable for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. You access destination links at your own risk.
Anonymity and pseudo-anonymity
If possible, you will have the option of interacting with us anonymously or through a pseudonym, however, it may become impracticable to provide some products or services to you without verifying your identity. For example, if we receive a telephone enquiry we will not require that the enquirer gives us their name, although depending on the nature of the enquiry, we may not be able to answer it unless they do. We can also accept gifts and other forms of support anonymously. However, provisions contained in taxation legislation require ATF to collect the name of the donor if the donor requires a tax-deductible receipt.
Intellectual property rights:
ATF’s reputation and goodwill is extremely important.
Permission to use a number of images featured on this website has been granted to the ATF by their respective owners and therefore must not be downloaded or used in any way by a third party without consent. For information on obtaining permission for an image, please email: firstname.lastname@example.org
Changes to this Policy:
Contacting us or making a complaint:
Please contact us if:
- You have any questions about privacy-related issues
- You wish to lodge a complaint about a breach of this policy or other privacy matter
- You do not wish to be contacted by us to ask for your support
When contacting us please provide the following information:
- Telephone number
- Date of birth
- Details of the reason why you are contacting us.
And contact us by mail at the address below:
Australian Trout Foundation Inc.
PO Box 466
Mooroolbark Vic. 3138
Or email us at: email@example.com
In order to resolve a complaint, we:
- will liaise with you to identify and define the nature and cause of the complaint;
- may request that you provide the details of the complaint in writing;
- will keep you informed of the likely time within which we will respond to your complaint; and
- will inform you of the legislative basis (if any) of our decision in resolving such complaint.
We will keep a record of the complaint and any action taken in a Register of Complaints.
If you are unhappy with a response that you have received from the ATF, you may direct your complaint directly to the Australian Information Commissioner. The details of the Australian Information Commissioner are listed on their website, at https://www.oaic.gov.au/