- I’ve forgotten my password
- I can’t log in
- I’ve forgotten my username and/or member email address
- How do I join?
- How do I renew my membership?
- I have a current membership, but can’t see my membership subscription details
- I would like to reinstate a previous membership
- Other questions
I’ve forgotten my password
If you know your username or if you know which email address was used for your account, you can reset your password by clicking the “Lost Your Password” link under the login form on the My Account page: You will receive an email containing a secure link for you to reset your password.
If you’ve forgotten all your login details, please contact us using the form below.
I can’t log in
Member login is on the My Account page.
- If you’ve forgotten your password, please see “I’ve Forgotten My Password” above.
- If you’ve forgotten your username and aren’t sure which email address was used for your account, please contact us using the form below.
- If you’re experiencing other difficulties when trying to log in, please contact us using the form below.
I’ve forgotten my username and member email address
Please contact us using the form below, and we’ll assist you to recover your account details.
How do I join?
To join, visit the memberships page, select a membership and follow the prompts to add it to check out and pay. Payments are securely processed by Square.
As part of the joining process, a member account will be set up for you. You will be able to log in to your account to see your membership status and manage your membership subscription.
Please note: Current or past members do not need to join again. If you’re having trouble accessing your membership details, please contact us using the form below.
How do I renew my membership?
The ATF uses recurring membership subscriptions, meaning that your membership renews automatically every one or three years until cancelled. So, once you’ve signed up, you usually don’t need to do anything to renew your membership going forward.
If you would like to reinstate a membership that was suspended or cancelled, or if you have other membership-related questions, please contact us using the form below.
You can log in on the My Account page to check the status of your membership.
I have a current membership, but can’t see my membership subscription details?
The ATF has recently moved to a more reliable membership system, and we are in the process of migrating existing memberships to the new system. We expect this process to be complete by end January 2025. Once complete, you will be able to log in on the My Account page to check the status of your membership. In the meantime, please contact us with any questions, using the form below.
I would like to reinstate a previous membership.
We’ll be delighted to have you back! Please contact us using the form below, and we’ll get your membership reinstated.
